Wednesday, August 12, 2009

Oops My Vios

On monday it was raining so heavily around 3.00 till 6.00 in the evening. As Hospital Serdang does not provide parking for staff, we have to park in the common parking areas, that is open air. So my car was in the heavy rain from 3.00. At 5.00pm, in poor visibility I drove home. While driving, I was wondering why is there water dripping onto my right hand. Looking up I saw the roof next to the driver's door there was a wet patch and water was dripping down from there. My first thought was, how could a 2 years old car have leaky roof and I presummed that when I opened the door the rain could have wet it. So with a piece of rag that is in the car, I soaked up whatever water was there, but then it start dripping again after a few minutes. So now it confirm my worst fear, the car really have leaky roof. The next day I rang up Toyota service centre and they ask me to bring in on Wednesday morning. Well, they checked and told me that the water came in from the windscreen and took about two hours to fix. I hope that the problem is fix and I can't check till the next thunderstorm. And during the two hours hanging around in their showroom, I started to chat with one lady there. It seems her brand new Toyota just taken out on Friday, has leaky bonet. Hmm....I am thinking, will Honda be better?


Finally the stove is already fixed and can be used. The advantages of having an electric stove is that I now have extra space under the stove and the sink as I don't need dirty gas tank inside my cabinet as well as a spare tank under the sink. And my kitchen now look flat and neat
The disadvantages are since it uses high voltage, it need a 15amp plug i.e. the round plug point and round pin plug. And the food that boiled over onto the stove sort of got stuck onto it and cannot be removed using ordinary detergent. Last Sunday, my daughter cooked instant noodle and the soup boil over and until today I still cannot get rid of the stain. I tried putting on wet cloth over the stain to get it soaked, don't work. Tried to soak with vinegar...don't work. Tried to soak with soapy water...don't work. Now I know why the guy tried to sell me some detergent to clean the stove when he sent it on Monday. Of course, I don't want to buy when I can't even fix the stove, and I was trying to find out from Maybank whether I can return the product. Since Maybank says the return policy is by the merchant and the merchant has no return policy....I have no choice but to fix the stove, if not I will be paying more than RM3000 to be kept as a white elephant.

Saturday, August 8, 2009

Delicooker by Vees Marketing

Soooooo.....dissapointed. Anyone interested in buying this Delicooker by Vees Marketing, my advice, DON'T!!! Why????

1. Bad service.
They promise to send the items on Saturday. But did not send until I have to call them and by then they says they cannot send as they don't know about it. So...they say they will check it out and send on Monday. On Monday, luckily or unfortunately I received the product.....that's when I found out how dishonest they are.

2. They are
Two major things that they do not tell you.
i. Plug point, that is you need a 15amp plug point. And I call up the company whether I can change to the 13amp which is the usual plug point at home, they says cannot. I must use the 15amp if not all warranty will be void. So....have to call an electrician to come and change the plug point to 15amp, incur extra cost that is not made known. And also make sure your plug point is under the counter top, if not you have to drill a hole on the counter top for the plug.

ii. Its a built in if you already have a gas built in cooker....don't think you don't have problem. No problem, if the hole cut out for the gas cooker is too big, this one they have a frame which cost extra RM100 and since they have the frame with extra charges, they tell you about this. What happened when the hole cut-out is too small for the cooker. This is where the problem comes in.....find your own contractor or they find a contractor for you which costs RM120 to cut the hole bigger. And then you will have take more than a week to clean up the whole house if your counter top is concrete like mine.

3. No Return Policy
Since there is so much problem and I have to do major rectification, I wanted to return the product. But this company don't have return policy. In fact before they send the product, on the Saturday when I called, I was septical whether they can provide any good after sales service, so I wanted to cancel the order. But the company says, they have No Return Policy. Once bought is considered sold.

From Monday until today, I still cannot test or use the delicooker, I still waiting for my busy electrician to come fix my plug point. I am definately not recomending this Vees Marketing's Delicooker to any of my friends or relatives. And I hope that I am only one facing this problem and hope that the company is still around for another 3 years because I also bought an extra 2 years warranty.